Data Protection

At A Scents of Scotland, we value the security of our customer’s personal information and take all reasonable steps to ensure it is protected at all times.

We will collect some information from you in order to process your order, and also to ensure we can deliver the best possible service to you and keep you up to date with special offers. The information we will collect includes: Your name, address, phone number, and email address. Also, when you check out your shopping basket, you will be asked for your payment information, however we never get to access this information as it is collected securely by our payment service provider, Sage Pay when paying by card, or PayPal when you choose to pay using PayPal.

You are entitled by law to ask us to stop sending you marketing emails, and to request a copy of the information we hold about you. To do this, please just send us a contact form from our get in touch page. We will never share your information with a 3rd party without your prior explicit consent.

Any information we collect or retain about you will be done so in accordance with the Data Protection Act 1998.

Credit / Debit Card Security

Our Payment Service Provider is Sage Pay – the largest independent payment service provider (PSP) in the UK and Ireland.

Sage Pay provides a secure payment gateway (Level 1 PCI DSS), processing payments for thousands of online businesses, including ours. It is Sage Pay’s utmost priority to ensure that transaction data is handled in a safe and secure way. Sage Pay uses a range secure methods such as fraud screening, I.P address blocking and 3D secure. Once on the Sage Pay systems, all sensitive data is secured using the same internationally recognised 256-bit encryption standards.

Sage Pay is PCI DSS (Payment Card Industry Data Security Standard) compliant to the highest level and maintains regular security audits. They are also regularly audited by the banks and banking authorities to ensure that their systems are impenetrable. Sage Pay is an active member of the PCI Security Standards Council (PCI SSC) that defines card industry global regulation.

In addition, you know that your session is in a secure encrypted environment when you see https:// in the web address, and/or when you see the locked padlock symbol alongside the URL. So when buying through A Scents of Scotland’s site, you can be sure that you are completely protected.

Cookies

Cookies are small crumbs of data deposits used by many websites, where certain information is stored so that the site can ‘remember’ what you have been doing. At A Scents of Scotland, we use cookies to remember the contents of your shopping cart as you browse around the site, to allow you to see recently viewed items and associated products, as well as store your personal information via “My Account”. You are able to switch your cookies off, by accessing the internet settings on your browser. If you switch off cookies on our site you will be able to browse our products, but you will not be able to place any orders with us (as the site won’t be able to remember what you have selected).